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400 N. Broad St
Middletown, DE, 19709

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Mon-Fri  8:30-4:30
Sat & Sun Closed

Phone number
302-376-4399

en English

400 N. Broad St
Middletown, DE, 19709

}

Mon-Fri 8:30-4:30
Sat & Sun Closed

Phone number
302-376-4399

Non-Emergency Medical Transportation (NEMT) Services for Delaware Medicaid Recipients
Includes transport for COVID-19 vaccination

 

Important Numbers

Reservations :
1-866-412-3778

Ride Assist
1-866-896-7211

If the member is experiencing a medical emergency, please call 911.

Note: Return Ride/Will Call – Transportation provider will have up to 45 minutes from the time of the call to pick up Member


Routine Reservation Hours:
Monday – Friday from 7 a.m. – 4 p.m. (local time)

Reservations will not be taken without a confirmed appointment time. When calling to make a reservation, follow prompts for COVID-19 Immunization related calls for a specialized agent.

Three (3) business days’ notice (excluding weekends and holidays) is required for scheduling trips. (Urgency will be considered as needed due to limited vaccine availability.)

DRIVE-THRU APPOINTMENTS:
LYFT will not accommodate drive-thru appointments.
Drive-thru appointments must be 30 minutes or less.

(PDF Version, 1 page)

Modivcare Flyer - Non-Emergency Medical Transportation Services for DE Medicaid Recipients.
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